Jomar Payment Policy

Purchase of Goods

Full payment is required in advance for all purchases, including:

  • Hardware, Hardware Maintenance Agreements, and non-Jomar Hardware Support Agreements
  • Software, Software Maintenance Agreements, and non-Jomar Software Support Agreements

Professional Services

Projects

  • A 50% deposit is required for project-related labor.
  • The remaining balance is due upon project completion.
  • Flexible payment terms for the balance may be available.*

Support Services

Full payment is required in advance. Support hours can be purchased through the following options:

Prepay Option*

  • Purchase any quantity of support hours in advance.
  • Hours are deducted from the account balance as labor is used.
  • Discounts apply for bulk purchases.
  • No support agreement required; services are delivered on a best-effort, first-come, first-served basis.

Monthly Support Agreement*

  • Billed monthly for a fixed number of prepaid support hours.
  • Guarantees a response time for available prepaid hours.
  • Discounts apply to monthly support agreements.
  • Additional hours are billed at the contracted rate and provided on a best-effort, first-come, first-served basis.
  • Unused hours remain valid for 365 days from issuance.

Managed and Hosted Services

  • Full payment is required in advance for all managed and hosting services.
  • Automatic Recurring Billing (ARB) is required for all hosting products.
  • Flexible payment terms may be available.*

*Please contact your account manager for details

Acceptable Forms of Payment

  • Checks: Company Checks, Cashier’s Checks, Certified Checks, and Money Orders
  • Electronic Payments: Wire Transfer and ACH*
  • Credit Cards: Visa, Mastercard, Discover, American Express
  • PayPal: Send payments to [email protected].

Send Check Payments To:
Jomar Technologies, Inc.
PO Box 1400
Holland, PA 18966-0871

*Please contact your account manager for details

Revised 2025-04-17

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