Purchase of Goods
Full payment is required in advance for all purchases, including:
- Hardware, Hardware Maintenance Agreements, and non-Jomar Hardware Support Agreements
- Software, Software Maintenance Agreements, and non-Jomar Software Support Agreements
Professional Services
Projects
- A 50% deposit is required for project-related labor.
- The remaining balance is due upon project completion.
- Flexible payment terms for the balance may be available.*
Support Services
Full payment is required in advance. Support hours can be purchased through the following options:
Prepay Option*
- Purchase any quantity of support hours in advance.
- Hours are deducted from the account balance as labor is used.
- Discounts apply for bulk purchases.
- No support agreement required; services are delivered on a best-effort, first-come, first-served basis.
Monthly Support Agreement*
- Billed monthly for a fixed number of prepaid support hours.
- Guarantees a response time for available prepaid hours.
- Discounts apply to monthly support agreements.
- Additional hours are billed at the contracted rate and provided on a best-effort, first-come, first-served basis.
- Unused hours remain valid for 365 days from issuance.
Managed and Hosted Services
- Full payment is required in advance for all managed and hosting services.
- Automatic Recurring Billing (ARB) is required for all hosting products.
- Flexible payment terms may be available.*
*Please contact your account manager for details
Acceptable Forms of Payment
- Checks: Company Checks, Cashier’s Checks, Certified Checks, and Money Orders
- Electronic Payments: Wire Transfer and ACH*
- Credit Cards: Visa, Mastercard, Discover, American Express
- PayPal: Send payments to [email protected].
Send Check Payments To:
Jomar Technologies, Inc.
PO Box 1400
Holland, PA 18966-0871
*Please contact your account manager for details
Revised 2025-04-17
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